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Can I book over the phone? Do I have to leave a card on file?I do not take appointments over the phone or through email. All appointments must be booked online. YOU MAY HOWEVER, Feel free to email or text me prior, during, or after booking. For questions, help booking, selecting an appointment, any questions or concerns. I make myself fully available to you all. Online booking is set up to help me and you get things done more effciently.
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Are you in a Salon?Yes, we are in a professional salon setting.
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Can I bring my kids/friends with me?I have a very intimate space so I would prefer that you come alone for space reasons. But rest assured I will never be upset because a child or friend is accompanying you.
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How should I prepare my hair before my appointment?Please make sure any previous style is removed prior to entering the salon! If I have to remove braids/twist your appointment may be canceled due to timing. If you have just removed a protective style, Do Not wash it before detangling, it will lead to excessive tangling. Please go through your hair and detangle if the roots or hair is matted. If your hair is very tangled and takes more than 15 mins to detangle a $20 detangling fee will be assessed per 20mins. If you have in ANY style it must be removed prior to entering the salon. CURLY CUT CLIENTS-Please arrive with clean, dry, detangled hair. A 1-3 day wash & go is ideal moderate amount of product in it to define your curls. Using a FLAKE-FREE gel or styling cream after cleansing is fine. Please DO NOT have any OIL, OIL BASED PRODUCTS or BUTTERS in your hair. If you are unsure of how to do one please contact me, no it doesnt have to be perfect. Your hair should hang loose with NO braids, buns, twist or braid outs, headbands, ponytails, updo styles, or any style that will alter your curl pattern. If you have to put your hair up to keep it detangled after styling, please take it down at least one hour prior to your appointment. Color: Coloring dirty hair is a myth, color takes best on clean hair. If your hair is greasy or has alot of product in it please do a light shampoo or rinse the night before coming to the salon for best results. Please make sure the hair is detangled so that I can go through and apply color.
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Should I do anything to my hair prior to an appointment with you?Ideally at least 30 days prior to your appointment, I would like you to forego using any of the below products and any raw oils/butters, as they inhibit water absorption and can have a huge impact on the outcome of your hair. Consider this detoxing your hair so that when you show up for your appointment we can achieve the best results. Shea Moisture, Aussie, Cantu, Wen, Maui Moisture, Ecostyler, Coconut Oil, Shea Butter, Castor Oil, Creme of Nature, or any products with super heavy oils and butters in them. I recommend clarifying your hair at least 2 weeks before your appointment day. Doing so will help you achieve the best results for your wash and go styling service with me. Kinky Curly Come Clean Clarifying Shampoo or Malibu C Undoo Goo is great for detoxing your hair.
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What if I dont want a haircut I just want a trim?I would like to first say I completely understand the angst we have when we hear the words haircut in the salon. Many of us have been traumatized by past expereinces of asking for a small trim and receiving a massive cut. Secondly I would like to normalize the word hair cut. Wether its a little(trim) or major inches being cut it requires the same shears(scissors) and technical ability. That being said I would like to assure you prior to any hair cutting service we will consult and decide how much or how little we will cut. I will cut you right in front of the mirror I promise you that you will be happy.
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I do not see the time I want available.I open up my books 6 weeks at a time only. My current hours are Tues-Thurs 19-5* Fri 9-6 Sat 8-4 If you are looking for an appointment outside of that range, you will under Premium Appointment Category. My rate is 1.5x the usual service cost for appointments my normal work hours I do not currently have a waiting list BUT people cancel everyday so I would suggest checking the booking site often and following me on instgram as I post my last minute availibilty there in my stories.
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What is the difference between New & Returning Clients?New clients are considered those who have never been seen for a service OR clients that have been seen before but have exceeded the 3 to 5 month scheduling period. New clients, for example, if you were seen for a service 2 years ago and you go to book a service today, you would be charged the NEW CLIENT price and have to book a NEW CLIENT service. This is because the level of products ie treatments and care your hair will need upon entering. Returning clients are those who are on a service schedule of being seen every 3 to 5 months
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Do you do childrens hair?Yes, but they must be able and willing to sit and get their hair done. I do not offer special pricing for children.
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